Medical Department

Medical Department

The Department is headed by the Director Medical Services, it is the core of organizational operations of Reach Out being a client focused non-governmental organization. It was set up to ensure that all People Living with HIV and AIDS (PHAs) in the catchment area have access to treatment. Within the department are six sections, below;

Its aim is to provide professional high-quality holistic care to clients, to help them live a healthy life with hope for the future.


It ensures that all tests carried out are accurate and a high level of confidentiality is observed at all times.


It provides a professional dispensing service, ensuring sufficient drugs to meet clients needs and ensure that clients fully understand the treatment given.


This is the entry point to the Reach Out Program. Its objective is to provide psycho-social support to people living with HIV and AIDS and to offer information regarding HIV to the community as a whole. This section has the following sub-sections:

1. HIV Counseling and Testing Services
2. Alcoholics Anonymous (AA Club)
3. Discordant Couple Intervention
4. Grandmothers Support

5. Drug adherence

2004 ROM was accredited as a health center II to provide ART through Ministry of Health. In 2006 it granted NGO status.

2007 it was accredited as a specialized facility under Uganda Catholic Medical Bureau.

2009 ROM expanded to Kasaala Catholic Parish in Luwero District where we provide integrated Primary Health Care (PHC) /HIV services using a community based approach.

2012 The Mobile Outreach services were incorporated into service provision in to reach the most at risk and hard to reach populations including the fisher mongers, sex workers, truckers and men who have sex with fellow men.

2012 aimed at expanding the delivery of health services within the catchment area to provide family planning services and other maternal and child health services to the clients of ROM.

Mobile Outreach Service

The mobile outreach service is part of ROM medical department it was introduced into ROM on 17/05/012 it was launched in the different sites of activities. The objective of the programme was to provide HIV care and treatment services to the most at risk populations (long distance truck drivers, commercial sex workers, fisher men) served by ROM through a mobile outreach van .
The services are provided in the different hot spots identified to be having this category of people

By the end of August we had identified 10 hot spots for moonlights make shifts and 3 sites for routine outreaches where we do follow up visits.

Below are the services provided by the mobile outreach services

HIV counselling and testing
HIV Care and treatment
STI screening
Safe male circumcision
Maternal and child health
Health education/ Community prevention
Lab services
To deliver these services, we start by identifying the hotspots for our target population i.e. bar, brothel, street, clubs/disco techs. We then use the local leaders, key informants and peers who link us to the group and mobilize them as well. The Strategy of service delivery depends on the location